Meet the Team: Nadine Mari-Zafra


Nadine Mari-Zafra

Job title:

Director of Clinical Governance

Tell us a bit about yourself:

I have a nursing background and have been nursing for 23 years in the Emergency Department at The Children’s Hospital at Westmead, where I was a Clinical Nurse Unit Manager and Acting Nurse Manager / ED co-head. 

I’m quiet and reflective by nature but I love meeting new people. I am very passionate and a bit of a perfectionist! My husband and I have a 1-year-old baby who is very cheeky! She rules our household to say the least but she’s so cute that she gets away with it.

What do you like doing in your spare time?

Spare time is a bit of a luxury with cheeky baby but I do love to read and spending time alone. I also enjoy our family walks and time outdoors, spending time with our families and I very much look forward to date night on the rare occasion that it occurs nowadays!

What does being the Director of Clinical Governance look like?

For me, being the Director of Clinical Governance is about working with the leadership team to instil a culture of quality and safety and implementing the Clinical Governance Framework across all services at Allowah. This may be through the review of adverse incidents, developing quality improvement initiatives, ensuring compliance against NDIS Quality and Safety Standards as well as The National Safety and Quality Health Service Standards. 

Why are you passionate about this work here at Allowah?

I have always been passionate about patient safety and quality improvement so naturally gravitated towards this role. Many of our patients at Allowah don’t have a voice so it’s important to me that as service providers, we advocate for our clients and do everything we can to ensure they are receiving care that is safe, evidence-based and meeting their needs. I’m just one small part of this amazing team but I do hope I can make a difference.

Meet the Team

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